These Terms include a Mandatory Arbitration Provision and a Class Action Waiver (Section 15). By using this service, you agree to resolve disputes through individual binding arbitration rather than in court, and you waive the right to participate in any class action lawsuit or class-wide arbitration.
These Terms & Conditions (“Terms”) constitute a legally binding agreement between you and Get Off That App, operated by SBNNL LLC (“we,” “us,” or “our”). By accessing our website at getoffthatapp.com, submitting an application, completing an intake form, or purchasing any offering, you agree to be bound by these Terms in full.
If you do not agree to these Terms, do not use our website or services.
Get Off That App is intended for adults aged 43 and older who reside in or regularly spend time in New York City. By submitting an application, you represent that:
We reserve the right to verify eligibility and to decline or revoke membership for any person who does not meet these criteria or who has provided false information.
Get Off That App is a curated social membership. We facilitate introductions and group experiences among members based on intake information and our judgment. We are not a dating service, a matchmaking agency, a therapy or counseling service, or an event ticketing company.
All experiences — including but not limited to 1:1 introductions, group gatherings, The Crawl, Scavenger Hunt, Grown People Conversations, The Reintroduction Evening, and any other programming — take place between consenting adults. We create the conditions for connection. What members do with those connections is entirely their own responsibility.
We are not responsible for the actions, conduct, statements, or decisions of any member before, during, or after any introduction or experience facilitated through Get Off That App. All members interact with one another as independent adults.
Submission of an application does not guarantee membership. We review every application personally and reserve the sole right to accept or decline any applicant for any reason, including but not limited to fit, community balance, or information provided.
We will notify accepted applicants within a reasonable timeframe. Applicants who are not accepted will not be charged. We are not obligated to provide a reason for declining any application.
Upon acceptance, you will be required to complete a detailed intake form before your first placement. The quality of your intake directly affects the quality of your curation.
Memberships are offered on a month-to-month recurring subscription basis. By enrolling and providing your payment method, you authorize Get Off That App to charge you the applicable monthly membership fee on a recurring basis on the same date each month until you cancel. You will receive a confirmation of your subscription at the time of enrollment stating the amount, billing frequency, and cancellation instructions.
Founding members who remain continuously active lock in their rate. Rates for new members may increase after the founding period. We will provide at least 30 days’ advance written notice of any rate changes to active members.
All payments are processed through Stripe. By providing payment information, you agree to Stripe’s terms of service. We do not store your full payment credentials.
How to cancel — it’s simple:
Send an email to [email protected] with the subject line: Cancel Membership
Your cancellation request will be processed within 48 hours. You will receive a confirmation email once it has been processed. No phone call, no form, no hoops.
Access after cancellation: Your membership access continues through the end of your current billing period. You will not be charged for the following month.
Refunds: All membership fees are non-refundable. We do not issue refunds for partial months, unused introductions, or experiences not attended. If you cancel mid-month, you retain access through the end of that billing period and will not receive a prorated refund.
Billing errors: If you believe you were charged in error, contact us at [email protected] within 30 days of the charge. We will investigate and correct verified billing errors promptly. We will not retaliate against you for disputing a charge.
Termination by us: See Section 14 (Termination) for our right to terminate membership.
“Your First Introduction” is a one-time, non-recurring purchase priced at $27. This is a single payment only — you will not be enrolled in any subscription or charged again. It is non-refundable. After purchase, you will receive a brief intake form. Based on your responses, we will facilitate one curated introduction or very small group experience.
This purchase does not guarantee membership or create an obligation on our part to accept your future membership application.
Get Off That App is a curated, intentional community. By joining, you agree to treat all members with respect and dignity. The following conduct is grounds for immediate termination of membership without refund:
We reserve the right to investigate any reported conduct and to take action, including immediate membership termination, at our sole discretion.
We do not guarantee any specific outcome from membership, including but not limited to friendship, romantic connection, or any particular type of relationship. We create curated conditions for connection — what happens between members is beyond our control and is entirely the responsibility of the individuals involved.
The service is provided “as is.” We make no warranties, express or implied, regarding the suitability of any introduction, the behavior of any member, or the results of any experience facilitated through the membership.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GET OFF THAT APP AND SBNNL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR YOUR INTERACTIONS WITH ANY OTHER MEMBER, INCLUDING BUT NOT LIMITED TO:
Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the total amount you paid us in the three (3) months immediately preceding the date the claim arose. Some jurisdictions do not allow certain liability exclusions, so the above may not apply to you in full — in those cases our liability is limited to the maximum extent permitted by law.
By joining Get Off That App and participating in any introduction or experience, you voluntarily assume all risks associated with meeting and interacting with other members — who are adults acting of their own free will. You release Get Off That App, SBNNL LLC, its founder, agents, employees, and representatives from any and all claims, demands, damages, or liabilities of any kind arising from those interactions, whether known or unknown at the time of this agreement.
You acknowledge that Get Off That App is a facilitator of connection, not a guarantor of safety, compatibility, or conduct.
You agree to defend, indemnify, and hold harmless Get Off That App, SBNNL LLC, its founder, officers, agents, employees, and representatives from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
This indemnification obligation survives the termination or expiration of your membership and these Terms.
All content on our website and in our communications — including but not limited to copy, branding, the Get Off That App name and marks, the Seasons Soundtrack concept, the Seasons City Guide format, and all programming names and structures — is the intellectual property of Get Off That App / SBNNL LLC. You may not reproduce, repurpose, or distribute any of this content without prior written permission.
We reserve the right to suspend or terminate any membership at any time, with or without notice, for violations of these Terms, conduct unbecoming of the community, or for any reason we determine to be inconsistent with the integrity of the membership. If termination is due to a violation of these Terms or member conduct, no refund will be issued. In cases of termination initiated by us without cause, we will provide a prorated refund for the unused portion of the current billing period.
We also reserve the right to discontinue or modify the service at any time. If we discontinue the service entirely, we will provide reasonable advance notice and a prorated refund for any prepaid periods.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
Agreement to Arbitrate: You and Get Off That App agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the service — including disputes about the validity, enforceability, or scope of this arbitration provision — shall be resolved exclusively through binding individual arbitration, rather than in court. This arbitration agreement is governed by the Federal Arbitration Act.
Arbitration Process: Arbitration will be conducted by a single arbitrator under the rules of JAMS (Judicial Arbitration and Mediation Services) or, if JAMS is unavailable, the American Arbitration Association (AAA), applying their consumer arbitration rules. The arbitration will take place in New York, New York, or by telephone or videoconference if both parties agree. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Costs: We will pay the filing fees for any arbitration you initiate up to the amount required by the applicable arbitration rules. Each party is responsible for its own attorneys’ fees unless the arbitrator determines that a claim was frivolous or brought in bad faith.
CLASS ACTION WAIVER: YOU AND GET OFF THAT APP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.
Exceptions: Nothing in this section prevents either party from seeking emergency injunctive relief from a court to prevent irreparable harm pending arbitration. Claims that by law cannot be subject to mandatory arbitration are excluded from this provision.
Opt-Out: You may opt out of this arbitration agreement by sending written notice to [email protected] with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes not subject to arbitration under Section 15 shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction in those courts.
We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page and make reasonable efforts to notify active members of material changes via email. Continued use of the service after any update constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us:
To cancel your membership: email [email protected] with subject line Cancel Membership. Requests processed within 48 hours.